Becoming a Tarsamaya representative in your country

Becoming a Tarsamaya representative in your country

This document has no contractual force. It informs you, before any commitment, of what you will do and what you will receive. Only the contract you sign binds you, and it alone is authoritative. The amounts shown here are worked examples, never promises of income.

It sets out what you will do, what you will receive and what you will commit to. Read it in full before accepting: it is better to decline today than to discover the extent of your obligations too late.

Your duties

You collect the amounts owed by the professionals in your country

Each week, the merchants and service providers in your country who use Tarsamaya pay you what they owe us. You collect it on our behalf, in your country's currency, through the payment methods in use where you live — postal account, bank transfer, mobile wallet, according to what you have declared.

No cash collection. Every amount you receive must leave a banking record: this is what protects you in the event of a dispute, and what makes it impossible for a collection you never received to be attributed to you.

If a professional offers to pay you in cash, refuse and invite them to use one of the methods you have declared. Accepting cash — even in good faith, and even if you deposit it into your account immediately — is a breach of your mandate: nothing would then establish who the money came from, or on what basis it was received.

The amounts owed vary according to the professional's activity.

A merchant selling products owes us one percent of their sales.

A service provider, whatever their field — hairdressing and personal care, plumbing and construction, transport, photography, consulting, teaching, maintenance, repair, health, events, and any other service — owes us twenty percent on services performed for a client that the platform brought to them. On their own clientele, they owe us nothing.

Service providers also pay a monthly subscription granting access to the platform, amounting to $30 per month in your country. Their first month is free. You collect this subscription in the same way as everything else.

Further services will be offered in future, with their own pricing. You will be informed of them and remunerated under the same rules: your rate applies to all sums you collect on our behalf, whatever their origin.

The sums you collect remain in your country, with the sole exception of the share due to Tarsamaya, which you remit to us as described below. This is the very foundation of the Tarsamaya model, and what allows us to operate worldwide.

You pay the beneficiaries in your country, on our instruction

We ask you in writing to pay beneficiaries established in your country: merchants, service providers, referrers, product-catalogue contributors, and associations in your city. You pay in your country's currency, and you send us the supporting evidence.

The test is not the beneficiary's place of residence, but where their account was opened. You pay only into an account opened in your country.

A catalogue contributor living abroad but holding an account in your country may therefore be paid by you. You will, however, never make a transfer to a foreign account: your country's exchange-control regulations prohibit it and it would expose you personally. Such beneficiaries are paid through other channels, which fall outside your mandate.

You do not guarantee payment

You collect what is actually paid to you. You give no guarantee whatsoever of payment by the professionals and you are under no obligation to advance funds.

If a merchant or service provider fails to pay what they owe, that debt remains theirs towards Tarsamaya. It is not for you to recover it, nor to bear it. You are not required to take recovery action, nor to put pressure on a defaulting professional: the application handles reminders and we take whatever measures are appropriate.

Since your remuneration is based on sums actually collected, an unpaid debt costs you nothing beyond the remuneration it would have generated.

You pay only out of the sums you have collected

You make payments only up to the amount you actually hold on our behalf. You are never required to advance your own funds, however urgent the matter is said to be.

If the sums owed to beneficiaries exceed what you hold, you inform us: payments are then staggered or handled through another channel. A payment made out of your personal funds gives you no right to immediate reimbursement and remains at your own risk.

You remit our share to us

This is the only cross-border operation in the entire arrangement. You send us what is due to us after paying all the entitled parties in your country and deducting your remuneration.

You therefore send us only the balance: what remains once the merchants, service providers, referrers, catalogue contributors and associations of your country have been paid.

You document every operation

Every collection and every payment must be supported by evidence — a photograph of the receipt, a transaction reference. This requirement protects you as much as it protects us: a properly documented operation cannot be disputed as to whether it took place.

The evidence establishes that the operation occurred. It does not relieve you of the vigilance described below: an irregular operation remains irregular, however perfectly documented.

You remain reachable

You confirm your availability in the application at least once every seven days. A single tap is enough; no procedure is required.

This is not a control measure: a prolonged absence prevents all payments by the merchants and service providers of your country, and halts the entire local arrangement. The consequences of a failure to confirm are set out in the chapter on the end of the mandate.

Your remuneration

Up to fifteen percent of the share due to Tarsamaya on all sums you collect in your country, according to the scale set out below.

How it is calculated

On each sum collected, a portion is owed to third parties: merchants, service providers, referrers, product-catalogue contributors, associations. The balance remaining after these entitled parties have been paid constitutes Tarsamaya's share. You receive fifteen percent of it for your first 299 professionals, that rate then changing by bands.

This share is yours before our taxes and before our costs. It is taken first, because it pays for your work.

This remuneration is expressed inclusive of all taxes. If your activity is subject to value added tax or an equivalent tax in your country, that tax is deemed included in the amount you receive, and it is for you to declare and pay it. No additional amount may be claimed on that basis.

This single rule covers every flow: commission on sales, commission on services, subscriptions, and any service we add later. Your remuneration follows automatically, with no need to renegotiate your contract.

The weekly statement is shown to you in the application: the sums collected, those owed to third parties, Tarsamaya's share and your own.

Orders of magnitude

The amounts below are expressed in your country's currency ($) and are merely worked examples, carrying no commitment and no guarantee of income. Your actual remuneration depends on the real activity of the professionals in your country.

On three merchants. Each achieves $12,000 in sales during the week, giving $36,000 in total. The one percent commission comes to $360, which you collect. After the entitled parties have been paid, your remuneration comes to $22.

On a single service provider. A plumber performs four jobs of $300 during the week, giving $1,200, for clients brought by the platform. The twenty percent commission comes to $240. Your remuneration comes to $16.

These jobs concern only clients brought by the platform. On the provider's own clientele, no commission is due.

The difference between the two examples comes from the rates: commission on a service is twenty percent of the amount, whereas commission on a product sale is one percent. For an equivalent amount, a service therefore produces appreciably more remuneration.

On subscriptions. Each service provider pays $30 per month to access the platform. Your remuneration comes to $4 per subscription per month.

On a full portfolio

A representative supporting forty merchants and twenty service providers receives:

Over the month, subscriptions included: approximately $2,204. This figure remains a worked example and in no way constitutes guaranteed income.

Your remuneration therefore does not depend on any single professional but on their number. Because services are recurring, they can produce remuneration in every period of activity.

How your rate changes

Your rate applies in bands, on the same principle as income tax: each band keeps its own rate, and only professionals above a threshold fall within the next rate.

A professional in your country is active if they have made at least one payment in the last three months. The count appears in your application.

Why bands and not tiers

A tiered scale would apply the rate reached to your entire activity. You would then have lost money by crossing a threshold: your 300th professional would have moved the first 299 from 15 to 12 percent.

A banded scale rules this out. Every additional professional always increases your remuneration. Your 300th professional is remunerated at 12 percent, but the first 299 remain at 15 percent.

Your effective average rate therefore declines slowly, without any threshold ever setting you back:

The reason for this taper: your workload does not double when the number of professionals doubles, since most verification is automated.

Any change to the scale is notified to you thirty days in advance and cannot apply to periods already elapsed.

The framework of your mandate

You act independently

Your relationship with Tarsamaya is a mandate, not an employment contract. You are not an employee, a member of staff, or an agent of Tarsamaya.

You organise your activity freely: your hours, your methods, your travel, your tools. We set you no hours, impose no place of work and exercise no disciplinary authority. The instructions we send you relate exclusively to the operations to be carried out — which beneficiary to pay, for what amount — and not to how you conduct your activity.

You remain free to carry on any other professional activity, employed or self-employed, including being a merchant or service provider on the platform yourself.

You may not, however, perform a role equivalent to yours for a service competing with Tarsamaya, nor hold a controlling interest in such a business, for the duration of your mandate.

It is for you to complete the registration and reporting formalities that the law of your country requires for self-employed activity, and to pay the corresponding contributions and levies.

No minimum level of activity is guaranteed to you, and your remuneration depends solely on the operations actually carried out.

You do not bind Tarsamaya

You have no power to contract in Tarsamaya's name. You negotiate no price, grant no discount, allow no extension of time, sign no contract and give no undertaking of any kind that would bind Tarsamaya towards a professional, a beneficiary or any third party.

Your mandate covers solely the carrying out of operations that are already determined: collecting a sum owed, paying a designated beneficiary a stated amount. It carries no power of commercial representation.

If a professional asks you for a discount, an extension or a change to their terms, you refer them to the application, which alone is authoritative. An undertaking given outside this framework cannot be relied on against Tarsamaya and engages your liability alone.

You never hold significant sums

Your holding ceiling is $1,000. For your country, it is the lower of two amounts: twice the legal monthly minimum wage, or the universal ceiling we apply everywhere. Its exact amount is shown to you at all times in the application.

This ceiling is not a limit on volume: it is a remittance rhythm. Depending on the activity of the professionals in your country, you will routinely collect several times this amount in a week. That is normal, and it is expected.

When your holdings reach the ceiling, a remittance becomes due within forty-eight hours. Your collections continue during that time: your merchants are never prevented from paying you because you have done well.

They are suspended only if your holdings reach $2,000, twice the ceiling, without the remittance due having been made. Suspension then penalises a remittance not made, never a volume too high.

This ceiling protects you. The less you hold, and the less time you hold it, the less you are exposed in the event of theft, loss or dispute — and the less your liability is engaged. That is why we ask you to remit often rather than to remit a lot.

It doubles every 4 months of activity with no incident recorded, up to $16,000 — that is, 16 times its initial amount, reached after 16 months. This maximum is the same for all our representatives worldwide, converted into your currency; the number of doublings needed therefore depends on your starting point.

You do not handle your own operations

If you are yourself a merchant or service provider on the platform, you do not handle the payments you owe. Your own commission and your own subscription are settled through a separate channel, which we indicate to you.

The same rule applies to payments owed by your spouse, your ascendants, your descendants and any company you manage or control. No one may be at once the debtor and the verifier of their own debt.

You act only within your territory

One country, one representative. You may declare only accounts opened in your country, and pay only beneficiaries holding an account in your country.

Your accounts are verified beforehand

Before your first collection, we verify your identity document and at least one payment account held in your name. This verification allows professionals to satisfy themselves that they are paying the authorised person.

Your specific obligations

You act personally

You perform your mandate in person. You may not entrust all or part of your duties to a third party — a relative, an employee or a contractor — without our prior written authorisation.

This requirement is not a formality: the professionals in your country pay you because your identity has been verified. A collection made by an unauthorised third party engages your personal liability for the whole of the sums concerned.

You keep information confidential

In performing your mandate you have access to confidential information: the identity and turnover of professionals, the bank details of beneficiaries, the amounts of operations.

You undertake to use it solely for the purposes of your mandate, to disclose it to no third party, and to keep it confidential including after your mandate ends. You are bound by the obligations that the law of your country imposes regarding the protection of personal data.

You do not divert the clientele

For the duration of your mandate and for the twelve months following its end, you refrain from approaching professionals whose identity you learned through your mandate, with a view to directing them towards a service competing with Tarsamaya.

This restriction does not limit your freedom to carry on other activities: it concerns only the use of information obtained through your mandate.

You exercise vigilance over the origin and destination of funds

You refuse any collection whose origin appears doubtful to you and inform us without delay. You pay no beneficiary whom you know or suspect to be subject to restrictive measures, and you comply with your country's anti-money-laundering regulations.

Doubt must always lead you to ask us before acting, never to act before asking us.

The practical terms of your mandate

Bank charges are allocated according to their origin.

Receiving charges levied by the beneficiary's bank are deducted from the amount paid to them: each party bears the cost of its own receipt. The application shows the beneficiary the net amount they will receive.

Sending charges that your bank levies on you to make a payment are covered by your remuneration, since you choose your account and your payment methods.

The charges on remitting our share remain entirely ours, that operation being our own.

Remittance is made by the means we indicate to you, adapted to your country's regulations. Where your country's currency is not freely transferable, we specify the lawful route to use and the exact amount to remit.

Exchange-rate risk does not fall on you. You are discharged from your obligation by remitting the amount we indicate, in the currency we indicate. Any movement in rates between collection and remittance is borne by us.

If you are prevented from remitting by an exchange-control measure, a bank closure or any other circumstance beyond your control, you inform us immediately. The sums remain held on our behalf, without your liability being engaged by reason of that impediment alone.

In the event of force majeure — natural disaster, conflict, decision of a public authority, general failure of banking or telecommunications networks — each party's obligations are suspended for the duration of the event.

In the event of death or lasting incapacity, the mandate ends automatically. Sums held on our behalf do not form part of your estate and must be returned to us; we will approach your successors or your legal representative to that end.

Our financial commitments to you are limited to remuneration earned and substantiated expenses. We cannot be held liable for the consequences of a service interruption, of the application being unavailable, or of a decision by a banking institution.

We may change the practical arrangements — accepted payment methods, the frequency of statements, how the application works. Any change affecting your remuneration or your essential obligations is notified to you thirty days in advance.

What is strictly prohibited

These prohibitions are absolute. It matters that you are aware of them before making any commitment.

Confirming a collection you have not received. Confirming a payment that did not take place engages your personal liability up to the amount confirmed. Always check your own statement before confirming.

Paying a beneficiary without an instruction issued by the application. Our payment instructions reach you exclusively through the application, never otherwise. No payment may be made on a verbal request, a telephone call, a message, an email or any other channel, whatever capacity the sender claims to hold.

If anyone asks you for a payment outside the application, even presenting themselves as a director or employee of Tarsamaya, it is an attempted fraud. Refuse, and report it to us immediately through the application.

Using the funds you hold, even temporarily. The sums you hold are not yours. Taking money for a few days, even if repaid in full, is a misappropriation.

Making a payment to a foreign account. Under no circumstances, whatever reason is given.

Your tax position

Your remuneration is yours gross. You deduct it yourself from the sums you hold: we pay you nothing, and we therefore withhold nothing from it. It is taxable income in your country, and it is for you to declare and pay it.

In several countries, carrying on a self-employed activity requires a tax number. Where that information is available for your country, the application tells you what registration changes for you. It shows you no rate we have not verified: where no established data exists, it says so rather than displaying zero.

The payments you make on our behalf may, however, be subject to withholding. In some countries, the law provides for a deduction on sums paid to referrers or catalogue contributors. Where that applies, the application calculates the net amount to be paid, and we set out precisely the steps to follow. You take on no obligation of this kind without our having explained it to you in writing and your having accepted it.

These rules follow from local legislation and change independently of our will.

We are not tax advisers. Consult an accountant in your country before making any decision.

The appointment process

You submit your application in the app. We review the applications received and select one representative per country.

If your application is selected, we ask you for two items:

Your identity document, photographed flat and fully legible.

A photograph of yourself holding that document up beside your face, so that your face and the document both appear in the same image. This second item confirms that you personally hold the document presented.

These items are kept in an encrypted vault and are neither published nor disclosed. They are destroyed if your application does not succeed.

If your application succeeds, they are kept for the duration of your mandate, then for the period that the law of your country requires for the retention of supporting documents. At the end of that period they are destroyed.

You declare your payment accounts. We carry out their verification.

You sign the contract applicable to your country. It is given to you first in the language you have chosen, and you never have to sign a version you do not understand.

It is the version written in your own language that prevails. An English version is attached, but it serves only our internal purposes and cannot be relied on against you. We will never invoke before a court a text you have not read in your own language.

This choice is deliberate. The contract is governed by the law of your country and any dispute falls to your courts: it would be incoherent, and in several countries unenforceable, to ask a local judge to rule on a foreign text.

If you notice a divergence between the two versions, tell us. It is our translation that will be corrected, never your rights.

Your mandate takes effect on signature of the contract. Your activity begins in practice when a professional in your country makes their first payment, with no timescale or volume being guaranteed.

The end of the mandate

You may end it at any time, subject to thirty days' notice and after remitting in full the sums you hold.

We may also end it, subject to the same thirty days' notice.

This period is reciprocal. It allows you to complete payments in progress and to remit what you hold; it allows us to appoint your successor without interrupting the service in your country.

Remuneration earned but not yet paid remains owed to you and is settled after the accounts are cleared, whichever party brought the relationship to an end.

If you fail to confirm your availability: after 7 days, we send you a reminder. After 14 days, payments in your country are suspended automatically. After 30 days, applications are opened with a view to replacing you.

In the event of serious breach, no notice applies: the mandate ends automatically and immediately, and we pursue the remedies available under the law of your country.

The following constitute serious breaches, in particular:

• misappropriating all or part of the sums held on our behalf;
• using them for personal purposes, even temporarily and even followed by repayment in full;
• confirming a collection that did not take place;
• paying a beneficiary without an instruction issued by the application;
• refusing or failing to remit sums due, after formal demand;
• performing the mandate, in whole or in part, through an unauthorised third party;
• producing falsified documents or false supporting evidence;
• disclosing to a third party the confidential information to which your mandate gives you access.

What your role means

Without a representative, the merchants and service providers of your country cannot access Tarsamaya. The sums they pay cannot be transferred directly out of your territory, and we cannot open a bank account in every country in the world.

You are not one more intermediary. You are the very condition of Tarsamaya's presence in your country.

Part of these sums also stays in your city: 16 % of what is due to us, once tax, our operating costs and the representative's remuneration have been met, is currently paid to associations in the municipality where the sale took place. This rate reflects a commitment we intend to honour over time; it belongs to our redistribution policy and may change, without this affecting your remuneration in any way.